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Testimonials

What our customers are saying

“A & C Direct has provided ADT Security Inc. with outstanding IT service support for 8 years.  Because of their knowledge and Microsoft certification, they were able to troubleshoot tickets in a fast and efficient manner, always conscious to avoid network interruptions. In addition to troubleshooting,     A & C Direct kept us informed of upcoming changes that required our attention and they implemented various strategies to complete them timely.  They seemed to leave your computer in better shape then they found it, generally fixing more than initial problem they would take the time to ensure virus protection was up-to-date and the back-up system was operational.   Their positive disposition contributed to a pleasant office atmosphere and they communicate easily.  I feel A & C Direct is an ideal company who can be trusted to supply IT needs”. 
- Sherri Erickson, OSTM (Operations Support Team Manager) ADT Security Services

“I’m SO glad we had James at A & C Direct set up a backup system for our network. Not a week later a virus corrupted our entire network. If we didn’t have that backup system in place, we would have lost several critical documents and we spent thousands of dollars to clean and restore our network.  Since we had the backups in place, we were  up and running in just a couple of hours. If you don’t have a reliable network backup system in place, get one now.
You’ll be glad you did.” - Mark Dobson

Our company had James from A & C Direct come to our office to help upgrade our T1 line. A & C Direct knew what they were doing and were very helpful and friendly. Our corporate IT group and our local phone company were glad A & C Direct could help with the project that was after hours. James was very quick to diagnose the issue of why the upgrade was not working and what could be done to fix it.
I recommend using A & C Direct for your IT projects and computer repairs".  
- Michael Schoenewald, Esq. Area Manager First American Title Insurance Company – Akron, OH Branch

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